Privacy Policy
This Privacy Policy sets out the basis on which we collect and use personal information about you as part of our ministry activities.
Child Privacy
Family Hub Inc. is committed to protecting your privacy. We want to handle any information that you provide through the XUXA® app with the utmost care. In compliance with the Children’s Online Privacy Protection Act “COPPA”, we will inform parents and legal guardians (hereinafter “parents”) about how Family Hub collects, discloses and otherwise uses personal information from children under age 13. We will obtain consent from the registered adult when we collect any personally identifiable information of children under age 13. We encourage children to check with their parents before entering information on any website. We encourage parents to discuss with their children appropriate safety and guidelines regarding sharing personal information with anyone they do not know online.
What Kind of Information is Collected?
The XUXA application does not collect any personal identifying information directly from children. Any personal data is provided by the parent/adult Family Group administrator during registration. Family Hub Inc gathers information to more effectively operate its site and to help us personalize and improve your experience while using Family Hub Inc.’s sites. While some of the information collected is required for membership or necessary to use the services provided by the site, other information is voluntarily given by you
NOTE: Credit card numbers are only used to validate an adult and for donation or payment processing and are not retained for other purposes.
Family Hub Inc. only collects this data when voluntarily given by the individual, such as for processing certain requests and for statistical purposes only. Family Hub Inc. does not share this information with third parties for direct marketing purposes. Such information may include, but is not limited to, the following:
- Date of birth
- Nationality
- Gender
- Other demographic information
Who Do We Share Your Personal Information With?
Family Hub Inc. reserves the right to disclose and/or transfer personal information to a third party, if Family Hub Inc. has reason to believe that disclosing personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) its rights or property, other website or XUXA app users or anyone else who could be harmed by such activities. Additionally, Family Hub Inc. may disclose personal information in response to a subpoena, warrant or other court order, or when we believe in good faith that a law, regulation, subpoena, warrant or other court order requires it, or authorizes us to do so, or to respond to an emergency situation.
· We may share information with other Family Hub Inc. and affiliated entities, such as between the Family Hub office locations. We may also share your information with others, such as accountants and lawyers, who assist us in carrying out our activities.
· Family Hub Inc. may share personal information with third parties engaged to assist Family Hub Inc. in providing services to you or to carry out one or more of the purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide such assistance and are legally required to protect personal information disclosed by Family Hub Inc. and to comply with the general privacy principles described in this Privacy Policy. For example, we share your information with service providers, contractors and sub-contractors to help us provide the website, products, events and services. We may also use a service provider to process payment information, manage our events, provide analytics or use third party software to manage our customer relationship management system. When we use service providers we provide limited access to your information so that the service provider can perform the tasks on our behalf.
· In addition to the uses and disclosure of personal information noted above, personal information of XUXA members and registrants may be shared with other entities when we have obtained your consent prior to such disclosure. When you have provided consent, we share your limited information, including personal information, as described at the time of consent for the consented purpose.
Your Rights, Including Removing, Correcting or Updating Personal Information
If you wish change your consent about how Family Hub Inc. discloses or uses your information, or wish to access, correct or update personal information (such as your address), we will endeavor to correct, update or remove the personal data you give us. Some information can be modified by you directly. Examples of information you can access easily include personally identifiable information (including name, e-mail, site password); payment settings (including credit card information); e-mail notification settings, including Alerts.
Children
Children under 18 may only use the XUXA app with the consent and involvement of a parent.
How Long Will We Keep Your Credit Card Information?
In general, we will keep your personal information only for such period as may be required or allowed by applicable law. Credit card numbers are only used for age verification, donation or payment processing and are not retained for any other purposes.
Links to Other Websites
The XUXA app may contain links to third party sites. These sites are not controlled by Family Hub Inc. and Family Hub Inc. is not responsible for any content contained on any such website.
Contacting Family Hub Inc. with Questions, Concerns or Complaints
Should you have any questions, concerns or a complaint about this Privacy Policy, please contact:
Data Protection
Family Hub Inc.
P O Box 372604
Satellite Beach, Florida 32937
United States
You are entitled to make an anonymous complaint or inquiry in relation to this Privacy Policy or your privacy rights; however, we may require you to identify yourself if required by law or it is impracticable for us to deal with your matter otherwise.
We will acknowledge receipt of any written complaint within five business days and will work to provide you with a written response within 30 days of receipt of your complaint. There may be instances where this is not possible due to the content of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time. You also have the right to file a complaint with the appropriate governmental authority having jurisdiction over Family Hub Inc.
Changes to Our Privacy Policy
Family Hub Inc. reserves the right to change this Privacy Policy as Family Hub Inc. deems necessary or appropriate. Any material changes to the Privacy Policy will be posted. The updated Privacy Policy will take effect as soon as it has been updated.
This Privacy Policy was last updated as of June 3, 2025.